Return & Refund Policy
Last updated: October 2026
All Sales Are Final
All sales on vpcosmo.com are final. We do not accept returns, and we do not offer refunds or exchanges once an order has been placed.
Sealed and Unopened Products
This policy applies to every product we sell, including products that are sealed and unopened. A sealed product cannot be returned, refunded or exchanged.
Why We Cannot Accept Returns
Our products are cosmetic preparations applied directly to the skin. To protect the safety and integrity of every product we ship, we never resell an item once it has left our care, whether or not it has been opened.
Before You Order
Please review the product details, ingredients and directions carefully before ordering. If you are unsure whether a product is right for you, contact us at office@vpcosmo.com or book a skin consultation before you buy.
Damaged or Incorrect Orders
If your order arrives damaged, or you receive the wrong item, contact us at office@vpcosmo.com with your order number.
Your Statutory Rights
Nothing in this policy limits any rights you may have under applicable consumer protection law.
Contact
For questions about this policy, contact us at office@vpcosmo.com